Support

Questions, problems or ideas: email shepcustomdesigns@gmail.com and we’ll get back to you.

Common questions

Do I need an account? No. Everything works on your phone without one. Signing in backs up your logs and photos, syncs them between phones, and lets you share venues with other anglers.

How do I get a copy of my data? In the app, go to Settings → Your data, then choose Export catches (CSV) for a spreadsheet, or Export everything (JSON).

How do I delete my account? In the app, go to Settings → Account → Delete account. You can also delete it without the app.

I moved phone. Where are my logs? Sign in with the same account on the new phone and your logs and photos come back automatically.

Something’s wrong with a community venue. Open the venue and tap Report a problem, or fix it yourself: add the venue to your venues, make the change, then use Send my changes.

For venue owners and managers

Community venues are added and edited by anglers. If your venue is listed and you’d like something corrected, or you’d rather it wasn’t listed at all, open it in the app and choose Report a problem → I run this venue, or email shepcustomdesigns@gmail.com with the venue’s name. We may ask you to confirm that you run the venue, and we’ll act quickly.

Reporting abuse

To report abusive or illegal content, use Report a problem on the venue, or email us. See the Terms of Use for what’s allowed.